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CDI BAND

Functional Support M/F

Bouches-du-Rhône

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February 8, 2023

Description

We are looking for several Application Functional Support Engineers for a 3 year assignment within a major account for a negotiable fixed salary starting at 35K€ + bonuses, benefits and partial telecommuting.

You will be integrated in a team of about ten people and will be in charge of the functional production support of an important business application within a rich and complex ecosystem. The position will give you a 360° view of an IT department. On a daily basis, your main missions will be to:

  • Analyze and treat functional and technical incidents N2: identify the root cause, propose workarounds if necessary, report and monitor the resolution of anomalies,
  • Participate in the management of changes (during production and BDD modifications) by carrying out admissibility tests,
  • Collaborate with Operations, Software Publishing, Business Support (MOA department), Transversal Technical Experts, Support for other applications in the client's ecosystem
  • Intervene on an ad hoc basis within the framework of on-call duty.
  • This position may be open-ended depending on potential.

 

Qualifications required

Graduated from an engineering school or equivalent, junior or experienced within an IT department, you could blossom on this project rich in business subjects, interlocutors and public service issues.

Salary

Min 35K € gross per year
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