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PERSONAL DATA PROTECTION POLICY

WHAT DOES THIS PRIVACY POLICY APPLY TO?

This Privacy Policy applies to this website, as well as to any other online initiatives owned by REACTIS that collect personal data (the " Materials "). Accordingly, this Policy does not apply to third party websites, including those that may be mentioned on our Materials via a web link.

Please note that if required by the laws of your country, this Privacy Policy may be supplemented by local provisions which we strongly encourage you to consult on our Materials.

WHAT DATA DO WE COLLECT FROM YOU?

With your prior consent, when you use our Media we may collect and process some or all of the following data:

  • the data you provide (i) by filling in forms, (ii) by uploading content online, (iii) by subscribing to online services (e.g. applications and social network pages) or (iv) by sending us correspondence:
    • first and last name ;
    • e-mail address;
    • gender;
    • telephone number ;
    • mailing address;
    • age/date of birth;
    • your opinion on our products;
    • payment information (on e-commerce media);
    • your purchase history (on E-commerce Supports);
    • any special request you may make to us (mainly for archiving purposes);
    • the photos or videos of you that you want to share.
  • We may ask you to complete surveys that we use for scientific and statistical purposes.

DO WE COLLECT YOUR IP ADDRESS AND COOKIES?

We may collect your IP address and browser type for system administration and/or statistical purposes and without identifying any other individual information.

In some cases, we may also use cookies, which are small files of letters and numbers that are downloaded to your device when you access our Materials. We primarily use cookies to recognize you when you log back into our Materials and to display content that is likely to match your interests.

Internet browsers are usually set to accept cookies by default, but you can easily change this by modifying your browser settings. However, please note that if you choose to disable cookies, some parts of our Materials may not be accessible.

If you have any questions about cookies, please contact us at team-marketing@reactis.fr

HOW DO WE USE YOUR PERSONAL DATA?

We mainly use your personal data in the context of managing our customers / prospects, and in particular to respond to your requests or to send you regular news and information about our products, brands, operations and/or media that may be of interest to you.

We also use your data to enhance your digital experience on our Materials: to understand your interest in our Materials and their content, to manage your online account, to validate your participation in our operations, to process your payments, to ensure that our Materials are presented in a manner that is most relevant to you and your device, and to protect you from potential fraudulent actions.

HOW CAN YOU ACCESS YOUR PERSONAL DATA?

You may always contact us by mail, e-mail or telephone (please refer to the contact information provided in the terms of use of the Media you are using) to review the personal data we hold about you. 

If you identify an error in this data or if you find it incomplete or ambiguous, you can also ask us to correct, complete or clarify it. 

You may also object to your data being used for commercial prospecting purposes or communicated to third parties for this purpose. 

Finally, you can ask us to delete any personal data we hold about you. However, please note that we may keep a record of your data for archiving purposes (particularly where we are required to do so by law).

DO WE SHARE YOUR PERSONAL DATA?

Subject to the provisions of this Privacy Policy or unless we have obtained your prior consent, we may share your personal data with employees of our company or our service providers (e.g., our web agencies that handle certain online operations on our behalf) and/or business partners for the purposes set out above, and only to the extent necessary for them to perform their duties. These persons may contact you directly using the contact information you have provided.

Please note that we strictly require our service providers to use your personal data only to administer the services we ask them to provide. We also require these service providers to always act in accordance with applicable data protection laws and to pay particular attention to the confidentiality of such data.

WHERE DO WE STORE YOUR PERSONAL DATA?

Your personal data is stored either in our databases or in those of our service providers.

In some cases, and primarily for technical reasons, these databases may be stored on servers located outside the country (including outside the European Union) from which you originally entered the data.

IS YOUR PERSONAL DATA KEPT SECURE?

We aim to always store your personal data in the safest and most secure manner, and only for as long as is necessary for the purpose of the processing. To this end, we take appropriate physical, technical and organizational measures to prevent, as far as possible, any alteration, loss or unauthorized access to your data. 

On our E-Commerce Platforms, we manage your payment information using industry standard methods (such as PCI DSS).

Please note that this privacy policy may be modified by us. In this case, the changes will be available on this page.

LOCAL PROVISIONS

France

In accordance with the French Data Protection Act no. 78-17 of January 6, 1978, as amended, you have the right to access, modify, rectify and delete your personal data. To exercise this right, please send a request with proof of identity to: dpo@reactis.fr .